Salesforce Implementation

We deliver custom and configurable Salesforce implementation services to meet your unique business needs.

A Good Salesforce implementation Partner can:

Increase lead Conversion Rates
0 %

Increase lead Conversion Rates

Increase Sales Revenue-130
0 %

Increase Sales Revenue

Customer Retention-133
0 %

Customer Retention

Data suggests that 63% of CRM implementations fail due to improper implementation strategy and the inability to leverage the power of Salesforce to its fullest.

Why USSG as your Salesforce Implementation Partner?

Since 2015 USSG, has been providing world-class Salesforce implementation services, including health check and audit, gap analysis, consulting, data migration, configuration and optimization, CRM customization and custom development, integration, administration, and support. We bring along our team’s expertise in almost all the cloud offerings from Salesforce, Viz, Sales cloud, Service Cloud, Marketing Cloud, Pardot, CDP- Cloud Data Platform, Experience cloud, LWC, FSL, CPQ, Einstein Analytics, Generative AI, Mulesoft etc.
For 8+ years, we’ve helped many small and enterprise-level businesses to implement and manage their Salesforce systems, built a strong team of Salesforce certified professionals with experience cutting across domains and built unique accelerators & frameworks to ensure faster to market objectives of our customers.
After analyzing your existing business practices and needs and defining your corporate goals that Salesforce should meet, like creating a comprehensive customer view, our Salesforce consultants will create the Salesforce implementation strategy- The story board.
In short we analyze and devise a foolproof strategic plan that brings the best out of the Salesforce products. Our experts will create your Salesforce instance for a hassle-free implementation and train your users for swift user deployment and adoption. The implementation services we provide reflect deep industry knowledge and technical expertise to fulfill your organization’s unique Salesforce requirements.
We bring along our team’s expertise in almost all the cloud offerings from Salesforce— Sales cloud automation, Service Cloud automation, Marketing Cloud automation, Pardot, CDP- Cloud Data Platform, Experience cloud, Lightning Web Components, Field Service, CPQ, Einstein Analytics, Generative AI, Mulesoft.

Salesforce Customization and Configurations

As your Salesforce implementation partner we shall build your Salesforce solution in two ways: by configuration or customization of your CRM system. Salesforce configuration means that we will optimize Salesforce default features with pre-built point-and-click tools.
By customizing Salesforce, we will develop tailor-made functionality using Apex code to meet your unique requirements. We always strive to reduce customizations, unless necessary and try implement with minimum code.
Depending on your key needs, we will enhance your CRM system with additional custom functionality like custom reports and dashboards, workflows, security access setup, approval processes, etc.

Our Salesforce Development Life Cycle

Research & Discovery Session

Initially, we collect, understand your functional requirements and business needs. Next, we conduct interviews to define the user interface, functionality, scope of work and other necessary business processes for building the best Salesforce solution for your business.

UX/UI Design and Prototyping

We then move to UX/UI design and prototyping executed by our best UI/UX designers. At this stage, we leverage the knowledge we obtained during the discovery phase to build an efficient user journey map and create the best user experience for your clients and actual users.


Once the UX/UI design is ready, our expert custom software developers start building your product considering the developed technical specification and your business needs. We do our best to deliver a scalable, maintainable, and secure application by following the Global industry standards, minimum code and Salesforce experts’ guidance. We create easy-to-use bespoke custom software to meet the needs of your end-users and clients.

Quality Assurance & User Acceptance Testing

Once the software development process is over, our QA software testers takeover and do validation of your custom app. They perform stress load, functionality, and usability tests to ensure your application runs smoothly and without errors. They use as many use cases as possible to test almost all practical business scenarios.

System Integration

USSG develops custom integration solutions and connect your Salesforce custom apps with third-party tools such as ERP, CMS (content management systems), document management tools, Marketing automation and other platforms existing within your organization with ease.

User Training

We provide group training to the end users, or Train the Trainer model team sessions, continous education, and training materials are provided to the end users to increase user adoption of your newly built Salesforce applications. We gamify the whole experience to create excitement among the team members to improve adoption right from the beginning of the project execution.

Monitoring and Deployment

We monitor and deploy the modules, change sets, updates, and patches to verify the proper functioning of your application and fix all possible errors or bugs. This way, we ensure that your custom software will meet end-user’s requirements on all devices.

Maintenance and Support

When we finish your custom Salesforce app development, we offer to maintain and support your application. It allows us to streamline your business operations by constantly improving your application with regular enhancements and keeping your software updated and robust.

We Care for Community

From our inception, USSG, has dedicated more than 1% of their product and employee time for the betterment of nonprofits in and outside the Salesforce ecosystem. By aligning our efforts with Pledge 1%, USSG, a Salesforce Consulting Partner, is excited to join this network of founders, entrepreneurs and companies around the globe that are committed to giving back.

Our Salesforce Expert Consultants are Trained & certified to the Highest Level

Placing People at the Forefront

We leverage human-centered design principles to drive innovation in our digital platform and software engineering solutions

Placing People at the Forefront

We leverage human-centered design principles to drive innovation in our digital platform and software engineering solutions
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