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Customer Onboarding Solution

Customer identification checks, unearth historic company records, delve into networks of the entity and check for sanctions before qualifying and onboarding the customers.

Simplify the complexities of onboarding Your customers using automation and insightful analytics.

Any financial institution needs to conduct customer identification checks, unearth historic company records, delve into networks of the entity and check for sanctions before qualifying and onboarding the customer in its network. We have a solution that saves time and makes processes like multiple and intricate forms, paper files, manual compliance, and in-person identification checks look obsolete. On the contrary, it increases results at reduced costs to drive higher efficiency and greater productivity.
INCREASE IN COMPLETION RATE
REDUCTION IN TIME TO ONBOARD

Key Features

Sanction AML Screening

Screen your customers from Sanction List, PEPs and Negative News with options to manage your Whitelist.

Decision Orchestration Workflow

Create a workflow to verify customers and businesses that incorporates all your chosen data sources in any order or configuration, no coding required.

Shorten Review Queue

Helps in making manual reviews easier as you can see why a user was flagged, approved, or rejected during onboarding.

Data Market place connectivity

Collate all data at one place for easy decisioning, facilitated with features like OCR extraction and API gateways for easy integration with sources.

Single dashboard for entire lifecycle

Single dashboard aggregating all responses and data expedites your decision-making process.

Customized onboarding journey

Create easy, fast and personalized onboarding journeys with features like video KYC platform, self-service portals and video instructions.
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Benefits

Increase leads!

  • Reduce drop rates during applications and increase completion rates by 66%

Get more productive!

  • Add strength to your operational efficiency by reducing the customer onboarding time by 82%

Improve compliance!

  • A risk based approach reduces frauds through improved compliance

Enhance Business Growth

  • Accurate decisions taken from invaluable insights enable acquisition of good customers leading to positive business growth.

Loan Decisioning Solution

Take control of your lending processes with a fully configurable, user-friendly, and AI-powered solution.

Configurable end-to-end lending platform for your business

Our Loan decisioning system is tailored to meet your needs and is suitable for all stakeholders such as DSA, Loan Aggregators, NBFCs, Banks & Financial Services Organization etc. No coding required. Our Loan Origination System (LOS) solution allows loan Managers to access everything they need to originate and close more loans, in less time, from any location.

Lenders of every size trust our Loan Origination System (LOS) solution to originate more loans, lower costs, reduce time to close, and make smarter business decisions.

REDUCTION IN APPLICATION SUBMISSION & PROCESSING TIME
CUT DOWN ON LOAN PROCESSING COST

Key Features

Customer Journey Automation

Design your Customer Application Journey with complete integration with document extraction, verification & analysis to complete the journey seamlessly & fast.

AI Driven Decision Engine

Proprietary AI and machine learning technology allows you to automate and streamline your lending processes and evaluate potential borrowers quickly and accurately.

Document OCR & Analytics

Integrate quickly, confidently, and securely with 75+ data sources for a quick transformation of document as well as its verification in real time with Analytics.

DSA Management

Empower your DSA to submit all applications digitally to bring transparency & efficiency in your partner management.

Decision Orchestration

Build complex Decisioning logic and tailor-fit your product policy into our configurable Decision Orchestration engine for quick and accurate Decisioning.

Dashboard, Email & SMS Notifications

Integrate seamlessly with dashboard, email and SMS services to set up custom notifications and keep track of every lending cycle.

Benefits

Simplifying the Complexities without Complications leading to better customer experience as Customer gets hassle free loans quickly.

Customer Experience

  • Reduces the time taken by customer to upload Documents & other information by almost 50% as well as empowers customer to submit application at his own convenience.

Operation Efficiency

  • Reduces Manpower cost substantially at Banks ends to process the application as only filtered & Qualified applications reach to the loan officer.

Lower Turnaround Time

  • Turnaround time reduces from few weeks to days to few hours enabling higher customer satisfaction leading to more business.

Improve Compliance

  • Risk of compliance reduces substantially as all documents are verified and checked from multiple sources for consistency and accuracy.

Fueling Growth

  • Reduced Turnaround time and higher Operational efficiency leads to growth in Loan Portfolio as well as reduced default rate resulting in growth & profit.

Transaction Monitoring Solution

Help you to take faster decisions on suspicious high-risk activities and fight fraud while staying compliant.

Protecting financial institutions from systematic crimes

Our Transaction Monitoring Solution is an AI-driven AML solution that sharpens the financial institutions’ detection systems.
Keep a close eye on customer’s financial activities with our transaction monitoring system. We help you to take faster decisions on suspicious high-risk activities and fight fraud while staying compliant.
Our AI ML solution is a configurable, end-to-end solution developed to handle enormous volumes of data, screen transactions, uncover layered patterns, and eliminate false positives. The solution utilizes advanced technologies including machine learning, cognitive analysis, robotic process automation, and artificial intelligence to provide a 360° view of the customer and generate Financial Crime Reports
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Key Features

Sophisticated Rules Engine

Real-time and scalable rules engine empower banks in accurately verifying onboarding applications, detecting transaction legitimacy, and processing large batches of data concurrently. The institutions can customize decisions based on actionable rules and rule performance monitoring.

Adaptive Behavioural Profiling

A combination of AI/ML-powered models with cognitive analysis empowers the bank to monitor a customer’s behaviour accurately by drawing inferences from historical patterns of his transactions.

Relationship Network Diagram

AI-based Relationship Network Diagram allows banks to map with precision the connections between correspondents with accounts, and transactions, and determine suspicious financial activities to flag them for investigation.

Pattern Recognition & AMP Anomalies

Helps in reading and recognizing patterns for their peculiarities and anomalies so that fraudulent activities can be identified, and accurate reports can be generated by minimizing false positives.

Benefits

Speed Up AML Detections

  • By automating the entire business process, our solution reduces the time and effort spent on data gathering and prioritizes the highest risk alerts. This enables fast tracked investigation and decision-making through better insight into customer behaviour.

Improve Quality of Alerts

  • Integrating data across accounts, transactions and correspondence mitigates any challenges for an efficient detection system, like fragmented and multi-location data. Thus accurate data processing, facilitates reliable reporting, reducing the probability of false positives to a great extent.

Reduce Operational Costs

  • Banks need not invest heavy on human resources to deal with vast data volumes, thanks to automation and machine learning mechanisms. The solution also saves time and effort on rework as human biases are removed from the processes.

Boost Overall Productivity

  • Comprehensive data gathering and processing results in elimination of time-consuming activities such as data entry and retracing investigation steps. Further, better data insights and reduced number of false positives allows analysts to focus on highest risk instances.

Trade Based Money Laundering Solution

Protecting financial institutions from systematic crimes
Our Solution modernizes Trade Based Money Laundering programs by smartly blending AI, machine learning, and domain expertise to combat money-laundering and terrorist financing. It keeps programs up to date with regulatory compliance while creating a single integrated view of the customer.
This solution is a true leap in BSA/AML Compliance. In stunning contrast to stove-piped, fragmented systems, it delivers single-solution integration of KYC/CDD, Transaction Monitoring, Sanctions and Negative-news Screening, and behavioural monitoring.

Key Features

Customer FCR Score

It Indicates historical behaviour through due diligence

Documentation check

Checking the veracity of all transport documents

Sanction check

Screening the names against sanction list / criminal list / local economic crime list

AML check

Check for AML rules like over invoice, under invoice etc.

Network check

Exploring the possibility of blacklisted entity/individual in their community
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Benefits

Improvement in Fraud Prevention
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Data Marketplace is just a few clicks away
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Completion Intelligent View of the Customer
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Increase in of Application
0 %
Reduction in Time to Onboard
0 %
Reduction in Application Submission & Processing Time
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Placing People at the Forefront

We leverage human-centered design principles to drive innovation in our digital platform and software engineering solutions
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Placing People at the Forefront

We leverage human-centered design principles to drive innovation in our digital platform and software engineering solutions
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Let's Work Together
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