Infrastructure Management

USSG understands how critical IT Infrastructure is in running your business smoothly and the required expertise to manage it better, faster and cheaper. USSG’s IT Infrastructure Management Services cover the entire spectrum of your IT Infrastructure and the complete life cycle of IT Services.
 
The business impact of an IT infrastructure is reflected mainly in application availability which, when combined with response time, serve as a priority for infrastructure management. Ensuring that the underlying infrastructure (servers, desktops, storage, databases, web servers, application servers, backup software and VoIP applications) exceed operational service objectives is a critical success factor.
 
We take care of the day-to-day operational challenges of keeping your PCs, servers, email, and networks up and running. This leaves you free to focus on the strategic business initiatives that make your organization more competitive and profitable. Our unique approach to proactive IT Support guarantees the dependability and performance that you need to manage your computing environment.
 
You can entrust us with the operation of your complete IT infrastructure, or the components that are most critical to you. In return, we promise increased productivity, protection for crucial information assets, and providing you with the freedom required to focus on your core business.
 
What makes USSG different is that we manage the entire stack: all the way from help desk services to support for database and application layers.
 
Focus Areas:
 

  • Infrastructure Consulting Services
  • Monitoring & Event Management
  • Applications Management
  • Service Desk
  • Operations Management
  • End-user Computing
  • Enterprise Computing
  • Mainframe Services
  • Network Management
  • Security Management